Airport Operations Manager Job Vacancy in Ilorin, Nigeria – Aviation – Airport Operations

Job Description

Position: Airport Operations Manager

Company: Arik Air

Location: Ilorin, Nigeria

Experience: 5+ years in airport operations or aviation management

Education: Bachelor’s degree in Aviation Management, Business Administration or related field

Employment Type: Full-time

Industry: Aviation – Airport Operations

Department: Operations

Salary: NGN 3,500,000 – NGN 5,500,000 per annum

Vacancies:1

Company Overview

Arik Air is a leading Nigerian airline with a strong regional presence across West Africa. Established in 2002, the carrier operates a modern fleet serving major domestic and international destinations. Committed to safety, reliability, and customer satisfaction, Arik Air continuously invests in technology, staff development, and infrastructure to maintain its reputation as a premier aviation provider. The airline’s strategic hub network includes key airports such as Murtala Muhammed International Airport in Lagos and Nnamdi Azikiwe International Airport in Abuja, while expanding services to emerging markets like Ilorin to support regional connectivity and economic growth. As part of its growth strategy, Arik Air seeks talented professionals who can drive operational excellence, enhance passenger experience, and uphold the highest standards of safety and regulatory compliance. This role offers a unique opportunity to contribute to Nigeria’s aviation sector, a critical component of the nation’s transportation infrastructure and a catalyst for trade, tourism, and investment.

Job Overview

The Airport Operations Manager will oversee all day‑to‑day activities at Ilorin Airport, ensuring seamless coordination between airlines, ground handling agents, security personnel, and regulatory authorities. Reporting to the Regional Operations Director, the manager will be responsible for implementing operational policies, optimizing resource allocation, and maintaining compliance with the Nigerian Civil Aviation Authority (NCAA) standards. This position plays a pivotal role in enhancing operational efficiency, minimizing turnaround times, and delivering a safe, reliable, and customer‑focused airport environment. Candidates will work closely with cross‑functional teams, including flight operations, maintenance, and commercial services, to achieve performance targets and support Arik Air’s broader mission of delivering world‑class aviation services. For more information about Arik Air and its career pathways, visit https://nigeriajobsearch.com/.

Key Responsibilities

• Lead and supervise airport ground operations, including check‑in, boarding, baggage handling, and ramp services.
• Coordinate with airline partners, ground handlers, and security agencies to ensure compliance with safety and security protocols.
• Develop and implement operational procedures that reduce aircraft turnaround time and improve on‑time performance.
• Monitor real‑time flight schedules, manage disruptions, and communicate effectively with stakeholders during irregular operations.
• Ensure all airport facilities meet NCAA regulations, conducting regular audits and corrective actions.
• Prepare daily, weekly, and monthly operational reports for senior management.
• Manage budgeting, staffing, and resource allocation for the airport operations department.
• Lead emergency response drills and oversee incident investigations to maintain a culture of safety.
• Collaborate with the commercial team to support revenue‑generating activities such as retail concessions and passenger services.
• Drive continuous improvement initiatives using data analytics and performance metrics.

Required Skills

• Strong leadership and team‑management abilities.
• In‑depth knowledge of airport operations, aviation regulations, and safety standards.
• Excellent communication and stakeholder‑engagement skills.
• Proficiency in operational software and data‑analysis tools.
• Problem‑solving mindset with the ability to make quick decisions under pressure.
• Budgeting and financial management competence.
• Project‑management experience, especially in process optimisation.
• Fluency in English; knowledge of local languages is an advantage.
• Commitment to high ethical standards and compliance.
• Customer‑service orientation with a focus on enhancing passenger experience.

Education

A minimum of a Bachelor’s degree in Aviation Management, Aeronautical Engineering, Business Administration, or a related discipline is required. Professional certifications such as ICAO Airport Operations Management or NCAA-approved training are highly desirable.

Experience

Applicants must have at least five years of progressive experience in airport operations, preferably within an airline or airport authority environment. Prior experience in a managerial or supervisory role is essential.

Salary

The compensation package ranges from NGN 3,500,000 to NGN 5,500,000 annually, commensurate with experience and qualifications. The package includes performance‑based incentives, health insurance, and retirement benefits.

Benefits

• Comprehensive health and medical coverage.
• Retirement savings plan (Pension).
• Annual performance bonus.
• Paid annual leave and sick leave.
• Travel allowances for domestic and international trips.
• Professional development and certification support.
• Employee assistance program.
• Access to employee discount programs.

Training

• On‑boarding program covering Arik Air’s operational standards and safety culture.
• Continuous training on NCAA regulations and emerging aviation technologies.
• Leadership development workshops.
• Access to e‑learning platforms for skill enhancement.
• Mentorship from senior aviation professionals.
• Regular simulation drills for emergency response.

Working Environment

The role is based at Ilorin Airport, a modern facility equipped with state‑of‑the‑art navigation aids and passenger amenities. The work environment is dynamic, requiring collaboration across multiple departments and external agencies. Arik Air promotes a culture of safety, inclusivity, and innovation, encouraging employees to contribute ideas that drive operational excellence.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining relevant experience through the online portal on the Arik Air careers page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a virtual interview followed by an on‑site assessment.

Equal Opportunity Statement

Arik Air is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees, regardless of gender, ethnicity, disability, or background, can thrive and contribute to our shared success.