Field Service Engineer Job Vacancy in Ibadan, Nigeria – Construction Equipment Manufacturing

Job Description

Position: Field Service Engineer

Company: Caterpillar Nigeria Ltd

Location: Ibadan, Nigeria

Experience: 5+ years of hands‑on experience in heavy equipment maintenance and field service

Education: Bachelor’s Degree in Mechanical Engineering or related discipline

Employment Type: Full-time

Industry: Construction Equipment Manufacturing

Department: Field Services

Salary: NGN 2,500,000 – NGN 3,500,000 per annum

Vacancies:1

Company Overview

Caterpillar Nigeria Ltd is a leading provider of construction and mining equipment, engines, and financial services across Africa. With a legacy spanning more than 90 years, Caterpillar delivers innovative solutions that drive productivity, safety, and sustainability for customers in the construction, mining, and infrastructure sectors. Operating from a state‑of‑the‑art service hub in Ibadan, the company supports a wide network of dealers, contractors, and government agencies, offering comprehensive after‑sales support, training, and parts distribution. As a global brand committed to excellence, Caterpillar Nigeria fosters a culture of continuous improvement, diversity, and community engagement, making it an ideal workplace for professionals seeking to advance their careers while contributing to Nigeria’s development.

Job Overview

The Field Service Engineer will be the frontline technical expert responsible for the installation, maintenance, troubleshooting, and repair of Caterpillar construction equipment deployed across the southwestern region of Nigeria. This role demands a blend of technical acumen, customer‑focused communication, and the ability to work independently in diverse field conditions. The successful candidate will collaborate closely with sales, parts, and training teams to ensure equipment uptime, optimize performance, and uphold Caterpillar’s reputation for reliability and service excellence. This position offers a unique opportunity to work with cutting‑edge machinery, engage with a broad client base, and develop expertise in advanced diagnostics and predictive maintenance technologies.

Key Responsibilities

• Perform on‑site installation, commissioning, and preventive maintenance of Caterpillar excavators, loaders, bulldozers, and related equipment.
• Diagnose mechanical, hydraulic, electrical, and electronic faults using OEM diagnostic tools and software.
• Execute corrective repairs, part replacements, and system calibrations to restore equipment to optimal condition.
• Maintain accurate service records, technical reports, and parts usage logs in accordance with company standards.
• Provide technical guidance and training to customer operators and junior service technicians.
• Collaborate with the parts department to ensure timely availability of spares and manage inventory levels.
• Identify recurring issues and recommend design or process improvements to engineering and product development teams.
• Adhere to safety protocols, environmental regulations, and company policies during all field activities.
• Support sales teams by delivering technical presentations, equipment demonstrations, and solution proposals.
• Participate in on‑call rotation to provide emergency support for critical equipment breakdowns.

Required Skills

• Strong knowledge of diesel engines, hydraulic systems, and electronic control modules.
• Proficiency with Caterpillar’s diagnostic software (e.g., Cat® Connect, Cat® Service Advisor).
• Excellent problem‑solving abilities and a methodical approach to troubleshooting.
• Effective communication skills for interacting with clients, colleagues, and management.
• Ability to read and interpret technical manuals, schematics, and engineering drawings.
• Physical fitness and willingness to work in challenging environments, including construction sites and remote locations.
• Strong organizational skills and attention to detail for accurate documentation.
• Commitment to continuous learning and staying updated on new equipment technologies.

Education

A Bachelor’s Degree in Mechanical Engineering, Mechatronics, or a closely related field is required. Relevant certifications such as CAT® Service Technician, ISO 9001, or OSHA safety training are highly desirable.

Experience

Minimum of five (5) years of hands‑on experience servicing heavy construction equipment, preferably with exposure to Caterpillar or other OEM brands. Experience in a field service or mobile maintenance role, including travel across multiple sites, is essential.

Salary

The compensation package ranges from NGN 2,500,000 to NGN 3,500,000 annually, commensurate with experience and qualifications. The package includes performance‑based bonuses, health insurance, pension contributions, and a company vehicle for field duties.

Benefits

• Comprehensive health and medical coverage for employee and dependents.
• Pension scheme (Contributory Pension Scheme – CPS).
• Annual performance bonus and mileage reimbursement.
• Company‑provided mobile phone and data allowance.
• Professional development budget for certifications and training.
• Employee assistance program and wellness initiatives.

Training

• Initial onboarding program covering Caterpillar corporate culture, safety standards, and product portfolio.
• Hands‑on technical training at Caterpillar’s regional training center in Lagos.
• Continuous upskilling through e‑learning modules on advanced diagnostics, telematics, and predictive maintenance.
• Leadership and soft‑skill workshops to enhance customer interaction and project management capabilities.

Working Environment

The role is primarily field‑based, requiring travel to construction sites, mining operations, and infrastructure projects throughout the southwestern region. Engineers will operate from the Ibadan service hub, equipped with modern workshop facilities, parts inventory, and a fleet of service vehicles. The position demands adaptability to varying weather conditions, adherence to strict safety standards, and the ability to work independently while maintaining strong communication with the central office.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining relevant experience via the Caterpillar Nigeria careers portal. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a virtual interview followed by a technical assessment at the Ibadan service center.

Equal Opportunity Statement

Caterpillar Nigeria Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. We encourage qualified candidates from all backgrounds to apply.

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