Freight Forwarding Solutions Analyst Job Vacancy in Calabar, Nigeria – Logistics – Freight Forwarding

Job Description

Position:Freight Forwarding Solutions Analyst

Company:DHL Global Forwarding Nigeria

Location:Calabar, Nigeria

Experience:3-5 years

Education:Bachelor’s degree in Supply Chain Management, Logistics, Business Administration or related field

Employment Type:Full-time

Industry:Logistics – Freight Forwarding

Department:Operations

Salary:₦2,500,000 – ₦3,500,200 per annum

Vacancies:1

Company Overview

DHL Global Forwarding Nigeria is a leading provider of international air and ocean freight services, customs brokerage, and supply chain solutions. As part of the DHL Group, the company operates in more than 220 countries and territories, delivering reliable, technology‑driven logistics solutions to businesses of all sizes. In Nigeria, DHL has established a strong network that connects major ports, airports, and inland hubs, supporting the country’s growing trade and industrialization. The Calabar office serves as a strategic gateway to the West African market, offering customers seamless access to regional and global supply chains. Joining DHL means becoming part of a culture that values innovation, sustainability, and continuous improvement, making it an attractive destination for professionals seeking rewarding Nigeria Jobs.

Job Overview

The Freight Forwarding Solutions Analyst will play a pivotal role in optimizing end‑to‑end freight operations for DHL’s corporate and SME clients in the Calabar region. Reporting to the Operations Manager, the analyst will leverage data analytics, market intelligence, and process engineering to design cost‑effective routing strategies, improve transit times, and enhance customer satisfaction. This position is central to DHL’s mission of delivering superior logistics services while supporting the broader goals of employment in Nigeria and career opportunities in Nigeria. The role will also collaborate with sales, customs, and IT teams to ensure seamless execution of shipments and compliance with international trade regulations. For more information about DHL’s commitment to excellence, visit Nigeria Job Search.

Key Responsibilities

• Analyze freight data to identify trends, cost drivers, and opportunities for route optimization.
• Develop and present customized forwarding solutions that align with client requirements and budget constraints.
• Coordinate with customs brokers, carriers, and warehouse partners to ensure timely and compliant movement of goods.
• Monitor key performance indicators (KPIs) such as on‑time delivery, dwell time, and cost per kilogram, and recommend corrective actions.
• Prepare detailed quotations, contracts, and service level agreements for new and existing customers.
• Support the sales team with technical expertise during client pitches and negotiations.
• Maintain up‑to‑date knowledge of international trade regulations, Incoterms, and industry best practices.
• Participate in continuous improvement projects, leveraging Lean and Six Sigma methodologies.

Required Skills

• Strong analytical abilities with proficiency in Excel, Power BI, or similar data visualization tools.
• Excellent communication skills, both written and verbal, to interact with internal teams and external clients.
• Solid understanding of freight forwarding processes, multimodal transport, and customs documentation.
• Problem‑solving mindset with the capacity to make data‑driven decisions under pressure.
• Ability to work collaboratively in a multicultural environment and manage multiple priorities.
• Familiarity with ERP systems such as SAP or Oracle is an advantage.

Education

The successful candidate must hold a bachelor’s degree in Supply Chain Management, Logistics, Business Administration, International Trade, or a related discipline. Professional certifications such as Certified International Freight Forwarder (CIFF) or Lean Six Sigma Green Belt are considered a plus and demonstrate a commitment to professional development.

Experience

A minimum of three to five years of experience in freight forwarding, logistics analysis, or supply chain consulting is required. Candidates with a proven track record of improving operational efficiency, reducing freight costs, and enhancing customer experience will be prioritized. Experience within a multinational logistics firm or exposure to the West African trade corridor will be highly valued.

Salary

The compensation package ranges from ₦2,500,000 to ₦3,500,200 per annum, commensurate with experience and qualifications. In addition to the base salary, the role includes performance‑based bonuses, health insurance, and a retirement savings plan, reflecting DHL’s commitment to competitive hiring in Nigeria.

Benefits

• Comprehensive medical and dental coverage for employee and dependents.
• Annual performance bonus linked to individual and company targets.
• Retirement savings scheme (Pension) with employer contributions.
• Paid annual leave, sick leave, and public holidays in accordance with Nigerian labor law.
• Employee assistance program and wellness initiatives.

Training

• Onboarding program covering DHL’s global standards, compliance, and safety protocols.
• Access to DHL’s internal learning platform for continuous skill development.
• Opportunities to attend industry conferences, workshops, and certification courses.

Working Environment

DHL offers a dynamic, fast‑paced work environment that encourages innovation and teamwork. The Calabar office is equipped with modern IT infrastructure, collaborative workspaces, and a supportive leadership team that values employee input. Employees benefit from a culture that promotes work‑life balance, diversity, and inclusion, making it an ideal place for professionals seeking long‑term career growth in Nigeria.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the DHL Careers portal. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for an initial virtual interview followed by an on‑site assessment at the Calabar office.

Equal Opportunity Statement

DHL Global Forwarding Nigeria is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. Our hiring practices reflect our dedication to fairness and the belief that a diverse workforce drives innovation and success.