Hotel Operations Manager Job Vacancy in Warri, Nigeria – Hospitality

Job Description

Position: Hotel Operations Manager

Company: Golden Tulip Hotels

Location: Warri, Nigeria

Experience: 5-7 years in hotel operations management

Education: Bachelor’s degree in Hospitality Management or related field

Employment Type: Full-time

Industry: Hospitality

Department: Operations

Salary: NGN 2,500,000 – NGN 3,500,000 per annum

Vacancies:1

Company Overview

Golden Tulip Hotels is a globally recognized hospitality brand with a strong footprint across Africa, the Middle East and Europe. Known for delivering exceptional guest experiences, the brand combines contemporary design with authentic local culture. In Nigeria, Golden Tulip operates several flagship properties, delivering world‑class service to business travelers, tourists and event organizers. As part of its expansion strategy, the Warri property is positioned to become a premier destination for both leisure and corporate guests, contributing to the vibrant economic landscape of the Niger Delta region. This role offers a unique opportunity to be part of a dynamic team that values innovation, sustainability and career growth, making it one of the most sought‑after Nigeria Jobs in the hospitality sector.

Job Overview

The Hotel Operations Manager will oversee all day‑to‑day functions of the Warri hotel, ensuring operational excellence, guest satisfaction and profitability. Reporting directly to the General Manager, you will lead cross‑functional teams, implement standard operating procedures, and drive continuous improvement initiatives. This position is central to the success of the property and aligns with the broader goals of Golden Tulip’s commitment to quality service. For more information about the company and other Career Opportunities in Nigeria, visit https://nigeriajobsearch.com/. This role is a prime example of Hiring in Nigeria for professionals seeking a challenging and rewarding career.

Key Responsibilities

• Manage front‑office, housekeeping, food & beverage, and maintenance departments to ensure seamless operations.
• Develop and monitor budgets, forecast revenue, and control costs to achieve financial targets.
• Implement guest service standards and resolve escalated guest complaints promptly.
• Lead recruitment, training, and performance evaluation of staff, fostering a culture of excellence.
• Ensure compliance with health, safety, and regulatory requirements, including local licensing.
• Collaborate with sales and marketing teams to drive occupancy and market share.
• Analyze operational data and generate reports for senior management.
• Promote sustainability initiatives and community engagement programs.

Required Skills

• Strong leadership and team‑building abilities.
• Excellent communication and interpersonal skills.
• Proficiency in hotel management software (e.g., OPERA, Maestro).
• Analytical mindset with solid financial acumen.
• Problem‑solving orientation and ability to make decisions under pressure.
• Knowledge of Nigerian hospitality regulations and standards.
• Customer‑centric approach with a passion for service excellence.

Education

A Bachelor’s degree in Hospitality Management, Business Administration, or a related discipline is required. Advanced certifications such as Certified Hotel Administrator (CHA) or equivalent are advantageous and demonstrate a commitment to professional development.

Experience

Applicants must possess a minimum of five to seven years of progressive experience in hotel operations, with at least two years in a supervisory or managerial capacity. Experience in a multi‑property environment or exposure to international hospitality standards will be considered a strong asset.

Salary

The compensation package ranges from NGN 2,500,000 to NGN 3,500,000 annually, commensurate with experience and qualifications. This competitive salary reflects the importance of the role within the organization and aligns with market benchmarks for senior hospitality positions in Nigeria.

Benefits

• Health insurance covering medical, dental and vision.
• Annual performance bonus based on hotel profitability.
• Paid annual leave and statutory holidays.
• Professional development allowance.
• Employee discount on hotel stays worldwide.
• Transportation allowance or company vehicle.

Training

• Comprehensive onboarding program covering brand standards and operational procedures.
• Access to Golden Tulip’s global learning platform for continuous skill enhancement.
• Leadership development workshops and mentorship opportunities.
• Regular cross‑training sessions with other departments to broaden expertise.

Working Environment

The Warri hotel offers a vibrant, multicultural workplace where teamwork and innovation are encouraged. Employees benefit from modern facilities, a supportive management team, and a culture that values diversity and inclusion. The role involves interaction with guests from various backgrounds, providing a dynamic and rewarding professional experience.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online portal on the company’s career page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for an initial interview. Please ensure all documents are in PDF format and clearly labeled.

Equal Opportunity Statement

Golden Tulip Hotels is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. All qualified applicants will receive consideration for employment without regard to any protected characteristic.