Job Description

Relationship Manager, Business Banking at Standard Chartered Bank Nigeria

Company: Standard Chartered Bank Nigeria
Location: Victoria Island, Lagos, Nigeria
Job Type: Full-Time | Permanent
Department: Business Banking / SME Banking
Reference Number: 516580
Global Grade: Band 9
Application Deadline: 7th Jan 2027

Job Overview

Standard Chartered Bank Nigeria is recruiting a highly experienced Relationship Manager, Business Banking to join its SME Banking division in Lagos. This role is ideal for experienced banking professionals with strong expertise in trade finance, SME banking, business relationship management, corporate deposits, customer acquisition, and financial services sales.

The successful candidate will focus on onboarding and managing Small and Medium Enterprise (SME) clients with significant annual turnover while driving growth in trade finance, deposit mobilization, risk asset creation, and customer retention.

Professionals seeking banking jobs in Lagos, SME relationship manager jobs, trade finance careers, commercial banking jobs, financial services jobs, customer relationship management opportunities, and business banking careers in Nigeria will find this position highly rewarding.

For insights into employment opportunities and financial sector careers in Nigeria, explore banking jobs in Nigeria

Relationship Manager, Business Banking – Standard Chartered Bank Nigeria

About Standard Chartered Bank Nigeria

Standard Chartered Bank is a globally recognized international banking institution with over 160 years of experience supporting businesses, communities, and economies across Africa, Asia, and the Middle East. The bank is known for innovative banking solutions, international trade services, corporate finance expertise, and relationship-driven banking.

The institution continues to strengthen its footprint in SME banking by supporting businesses with tailored financial products, trade finance solutions, working capital management, treasury services, import/export financing, and structured banking support.

Job Purpose

The Relationship Manager, Business Banking will be responsible for driving business growth by acquiring and managing SME clients while strengthening relationships with businesses that demonstrate strong revenue potential.

The role demands expertise in:

• SME banking
• Trade finance
• Business development
• Customer portfolio management
• Deposit mobilization
• Financial relationship management
• International trade services
• Risk management
• Corporate client acquisition

The successful candidate will build and deepen banking relationships with businesses operating across industries including Oil & Gas, Maritime, Trade, Information Technology, NGOs, Healthcare, Education, Manufacturing, and General Commerce.

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Key Duties and Responsibilities

1. SME Client Acquisition & Business Development

The Relationship Manager will:

• Identify and onboard high-potential SME clients.
• Develop strategies to attract businesses with strong deposit potential.
• Generate new-to-bank (NTB) customers.
• Expand business banking relationships across strategic sectors.
• Build long-term customer engagement plans.

2. Trade Finance Growth

The position will focus heavily on international trade finance products, including:

• Letters of Credit (LCs)
• Bills for Collection
• Bank Guarantees
• Import Finance
• Export Finance
• Structured Trade Solutions

The candidate will ensure effective trade transaction execution while increasing revenue from trade-based banking solutions.

3. Deposit Mobilization & Portfolio Growth

Key responsibilities include:

• Increasing low-cost deposits.
• Driving current account acquisition.
• Enhancing customer account utilization.
• Managing SME liability products.
• Strengthening business account performance.

4. Customer Relationship Management

The successful professional will:

• Develop strong relationships with SME customers.
• Understand customer business models.
• Recommend tailored financial solutions.
• Improve customer satisfaction and service delivery.
• Drive cross-selling opportunities.

5. Performance Monitoring & Reporting

Responsibilities include:

• Preparing weekly customer engagement reports.
• Documenting client interactions.
• Maintaining call memos.
• Sharing weekly plans with leadership teams.
• Monitoring sales performance and banking KPIs.

6. Risk Management & Compliance

The role requires adherence to:

• Banking regulations
• Anti-money laundering (AML) standards
• Know Your Customer (KYC) requirements
• Financial compliance policies
• Internal operating procedures

The candidate must ensure strict compliance with ethical banking practices while identifying and mitigating operational and financial risks.

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Education Requirements

Applicants should possess:

• A Bachelor’s Degree in:
  • Finance
  • Economics
  • Banking
  • Business Administration
  • Accounting
  • Marketing
  • Related disciplines

Equivalent professional certifications or technical expertise gained through financial institutions may also be considered.

Preferred Certifications

The following certifications are advantageous:

• Chartered Banker Certification
• ACCA
• CFA
• Risk Management Certification
• Trade Finance Certification
• Financial Analysis Programs

Experience Requirements

Applicants must have:

• Minimum of 8 years post-graduate banking experience
• Strong experience in SME banking
• Deep understanding of trade finance instruments
• Experience managing business banking portfolios
• Proven success in deposit mobilization
• Strong understanding of global trade regulations
• Experience handling high-value business clients

Preferred industry exposure includes:

• Commercial banking
• Corporate banking
• SME financial services
• International banking
• Trade finance operations

Required Skills and Competencies

The ideal candidate should possess:

Technical Skills

• SME Banking Expertise
• Trade Finance Knowledge
• Financial Analysis
• Credit Assessment
• Treasury Understanding
• Relationship Management
• Portfolio Management
• Banking Compliance

Soft Skills

• Strong communication skills
• Negotiation abilities
• Relationship-building expertise
• Strategic thinking
• Problem-solving capability
• Customer engagement skills
• Leadership qualities
• Time management

Digital Skills

• CRM systems
• Banking software platforms
• Microsoft Office Suite
• Data reporting tools
• Financial analytics systems

Training & Career Development

Standard Chartered Bank provides extensive professional learning and development opportunities, including:

• Leadership development programs
• SME banking certification support
• Trade finance workshops
• Financial risk management training
• Digital banking systems exposure
• Relationship management coaching
• Regulatory compliance training

Employees benefit from structured growth pathways within the international banking environment.

Salary & Benefits

Salary: Not officially disclosed by the employer.

However, Standard Chartered Bank offers a competitive compensation package that may include:

• Attractive salary structure
• Performance-based incentives
• Medical insurance
• Pension benefits
• Professional development opportunities
• Paid leave
• Employee wellness programs
• Career advancement opportunities

Work Environment

This is an office-based position located in Victoria Island, Lagos, offering exposure to:

• International banking operations
• Corporate relationship management
• Trade and treasury operations
• Global financial markets
• High-performing business teams

Why Join Standard Chartered Bank?

Working with Standard Chartered Bank offers:

• International career exposure
• A globally recognized banking brand
• Opportunities to work with high-value SME clients
• Advanced financial services experience
• Strong internal mobility and promotion opportunities
• Access to world-class banking systems

How to Apply

Interested and qualified candidates should submit their application through the official Standard Chartered Bank careers portal before the 7th of Jan 2027.

Applicants should ensure they prepare:

• Updated Curriculum Vitae (CV)
• Professional certifications
• Relevant banking experience details
• Supporting documentation

Only shortlisted candidates will be contacted for further recruitment stages.