Retail Banking Innovation Lead Job Vacancy in Onitsha, Nigeria – Banking & Financial Services

Job Description

Position:Retail Banking Innovation Lead

Company:First Bank of Nigeria

Location:Onitsha, Nigeria

Experience:5-7 years

Education:Bachelor’s degree in Business, Finance, or related field

Employment Type:Full-time

Industry:Banking & Financial Services

Department:Retail Banking

Salary:₦2,500,000 – ₦3,500,000 per annum

Vacancies:1

Company Overview

First Bank of Nigeria, a cornerstone of the Nigerian financial landscape, has been delivering innovative banking solutions for over a century. With a robust network spanning more than 700 branches and a digital footprint that reaches millions, the bank is committed to driving financial inclusion and economic growth across the nation. As a leading employer, First Bank offers a dynamic environment where talent thrives, making it a top destination for Nigeria Jobs seekers. The bank’s culture emphasizes integrity, customer centricity, and continuous improvement, ensuring that every employee contributes to the bank’s mission of empowering individuals and businesses.

In recent years, the bank has accelerated its digital transformation agenda, launching mobile platforms, AI-driven customer service bots, and data analytics capabilities. This strategic focus creates abundant Career Opportunities in Nigeria for professionals eager to shape the future of retail banking. The bank’s commitment to Hiring in Nigeria is reflected in its diverse workforce and inclusive policies, fostering a collaborative atmosphere where ideas flourish.

Job Overview

The Retail Banking Innovation Lead will spearhead the design, development, and implementation of cutting‑edge retail banking products and services. Reporting to the Head of Retail Banking, the role will collaborate with cross‑functional teams—including technology, marketing, risk, and operations—to deliver seamless, customer‑focused experiences. This position is pivotal in enhancing the bank’s competitive edge and expanding its market share in the vibrant Onitsha region and beyond. The successful candidate will be instrumental in translating market insights into actionable product strategies, ensuring that First Bank remains at the forefront of the Banking & Financial Services sector.

Key objectives include driving digital adoption, optimizing product portfolios, and fostering a culture of innovation. The role offers a unique platform to influence the bank’s strategic direction while contributing to broader Employment in Nigeria initiatives. For more information about the bank’s vision, visit https://nigeriajobsearch.com/.

Key Responsibilities

• Lead the end‑to‑end development of retail banking products, from concept to launch.
• Conduct market research and competitor analysis to identify emerging trends and customer needs.
• Collaborate with IT and data science teams to integrate digital solutions such as mobile banking, AI chatbots, and personalized dashboards.
• Define product roadmaps, set KPIs, and monitor performance against targets.
• Work closely with compliance and risk departments to ensure regulatory adherence.
• Drive customer acquisition and retention strategies through innovative campaigns.
• Mentor junior team members and foster a culture of continuous learning.

Required Skills

• Strong analytical and problem‑solving abilities with a data‑driven mindset.
• Excellent communication and stakeholder management skills.
• Proficiency in digital banking platforms, fintech ecosystems, and agile methodologies.
• Ability to translate complex concepts into clear, actionable plans.
• Leadership experience with a track record of delivering successful product launches.
• Deep understanding of the Nigerian banking regulatory environment.

Education

A Bachelor’s degree in Business Administration, Finance, Economics, or a related discipline is required. Advanced degrees or certifications in FinTech, Product Management, or Digital Transformation are highly desirable and will be considered an advantage.

Experience

Applicants must have 5‑7 years of progressive experience in retail banking, product development, or financial services innovation. Prior exposure to digital banking initiatives and a proven record of managing cross‑functional projects are essential.

Salary

The compensation package ranges from ₦2,500,000 to ₦3,500,000 per annum, commensurate with experience and qualifications. The package includes performance‑based bonuses, health insurance, and retirement benefits.

Benefits

• Comprehensive health and life insurance coverage.
• Retirement savings plan with employer matching.
• Annual performance bonus tied to individual and bank targets.
• Generous paid leave and flexible working arrangements.
• Professional development allowance and sponsorship for certifications.

Training

• Onboarding program covering bank culture, compliance, and product suites.
• Continuous learning modules on digital banking, AI, and data analytics.
• Leadership development workshops and mentorship opportunities.

Working Environment

First Bank offers a collaborative, inclusive, and technology‑enabled workplace. Employees benefit from state‑of‑the‑art facilities, modern collaboration tools, and a supportive leadership team that encourages innovation and work‑life balance.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online portal on the bank’s career page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews.

Equal Opportunity Statement

First Bank of Nigeria is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, ethnicity, religion, or disability. Our hiring practices reflect our dedication to fairness and the empowerment of all talent in Nigeria.